CORONAVIRUS – FAQ

We want all of our guests to feel safe and comfortable!

Here’s what is happening in the background to make that possible:

DISINFECTION

We have always used a hospital-grade disinfectant to clean commonly used items in the rooms (phones, remotes, flat surfaces, bathrooms).

We’re give extra attention to:

  • Doorknobs, drawer pulls, lamp switches, light switches, room keys, etc.
  • For checkouts, we air the rooms thoroughly. Studies show fresh air ventilation to be quite effective in cleaning the air.
  • Wearing gloves and washing our hands.

CHECK-INS & LOBBY

  • The lobby area is disinfected regularly as guests come and go. Again, we target commonly used items for disinfection (coffee pots, condiment containers, sink, doorknobs, etc.)
  • Front desk staff disinfect pens and counter area, etc. with each break between guests.
  • We are keeping a “safe distance” of about 6 feet between people as much as possible. We do this out of respect for everyone, and we hope you will still feel that the environment is friendly and comfortable here.

CONTACTLESS PAY

  • We are required to keep your credit card number on file until after you check out, but we handle your card as little as possible.
  • For true contactless pay, click on CHECK AVAILABILITY to reserve your room. We can have your receipt ready for you when you check in.
  • If reserving online is not an option for you, please call! We can process your room payment over the phone, and we’ll have your receipt ready for you.
  • If you have a card that allows you to tap the terminal, that is an option, as long as your card is already on file.